Privacy Policy
Last updated: December 2025
1. Introduction
McKenzie Friend Near Me ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
2. Information We Collect
We collect information you provide directly, including:
- Name and contact details
- Account credentials
- Case information you share with professionals
- Payment information (processed securely via Stripe)
- Communications through our platform
3. How We Use Your Information
Your information is used to:
- Provide and improve our services
- Connect you with appropriate professionals
- Process payments and subscriptions
- Send service-related communications
- Ensure platform security
4. AI Tools & Document Processing
Our AI legal tools use enterprise-grade artificial intelligence providers with strict data protection standards:
- Secure Processing: All document uploads and AI queries are encrypted in transit and at rest
- No Training Data: Your documents and conversations are never used to train AI models
- Automatic Deletion: Documents are processed and then automatically deleted from AI servers
- GDPR Compliant: Our AI providers operate under enterprise agreements that comply with UK and EU data protection laws
- Confidentiality: Your case information remains confidential and is not shared with third parties
You can upload documents directly to our AI tools without redacting personal information. The system is designed to handle sensitive legal documents securely.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes 256-bit encryption, secure cloud infrastructure, and regular security audits.
6. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict processing
- Data portability
- Object to processing
7. Contact Us
For privacy-related enquiries, contact us at:
Email: support@familylawconnect.co.uk
Phone: 01379 777 086

